Business details
- Website
- https://www.creativevirtual.com
- Business type
- UK business registered in Companies House
- Core industry
- Software and computer services
CREATIVE VIRTUAL LTD
UK registered company – number 04962986
Registered office address:
167 Cannon Workshops, Cannon Drive, E14 4AS
CREATIVE VIRTUAL LTD
Company description
Creative Virtual is a global leader in virtual agent, chatbot, live chat and conversational AI solutions. We collaborate with enterprises to improve their customer and employee experiences while reducing support costs and increasing revenue.
Products and services
customer experience, customer engagement, customer service, self-service, employee experience, contact centre, live chat, virtual agent, chatbot, conversational ai
- Human resources
- Staff onboarding, Staff management and progression
- Publicity and communication
- Marketing, Social media, Branding
Expertise
- Industry
- Business and consumer services, Financial and professional services, Healthcare and medical, Household goods, furniture and furnishings, Leisure and tourism, Railways, Retail and luxury, Software and computer services
- International
- Australia, Canada, China, Denmark, Germany, India, Ireland, Mexico, Netherlands, New Zealand, Russia, Saudi Arabia, Singapore, United Arab Emirates, United Kingdom, United States
- Languages
- Arabic, Cantonese, Chinese (written, simplified), Croatian, Danish, Dutch; Flemish, English, Estonian, Finnish, French, German, Hindi, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Latvian, Lithuanian, Malay, Mandarin, Norwegian, Polish, Portuguese, Romanian; Moldavian; Moldovan, Russian, Spanish, Swedish, Tamil, Thai, Turkish, Ukrainian
CREATIVE VIRTUAL LTD case studies
Customer Success Story: Rest
Rest is one of Australia’s largest superannuation funds by membership. In 2016, Rest became the first Australian superannuation fund to service members’ enquiries online 24/7 with a virtual agent.
Customer Success Story: UK Government Department
This large Government Department uses a V-Person™ virtual agent to deliver personalised self-service that is reducing internal service desk support costs and improving employee productivity.