SkillSet has been designing, developing and delivering training programmes since 1991 for organisations across the public, private and third sectors. Our most recent customers include BP, the Compassionate Leadership Academy, the Department for Education, the Equality and Human Rights Commission, Landex, LivePerson, NHS Wales, Peppermint Technology, Skills Development Scotland, Scope, South Lanarkshire College, the Welsh Government and the University of Bristol.

SkillSet is ISO9001:2015 and ISO27001:2017 accredited and has held Amazon Web Services (AWS) Consulting Partner status since 2017.

Our main activities include:
•Design and development of high-quality interactive eLearning content: from individual modules, to courses, to complete syllabuses.
•Configuration, customisation, hosting, and ongoing support of learning management systems such as elasticLearning, Moodle, and Totara.
•User adoption services related to the introduction of new IT applications and associated processes, including training and manuals.

SkillSet delivers effective solutions by working closely with our clients to understand their client’s needs, then applying our experience and best practice to meet them. Our staff are skilled in the creation of rich, interactive content with in-depth knowledge of the wide range of products used to produce learning material. We pride ourselves on our ability to explain complex technical, legal, or procedural subjects in a clear and engaging manner. Some relevant examples include:

•Data protection legislation for the Competition and Markets Authority, the Office of Road and Rail and seven other customers
•Children’s rights for the UK Civil Service
•Maternity legislation for the Equality and Human Rights Commission
•Buyer’s code training for Tesco’s purchasing staff
•Numerous digital and soft skill modules for the Welsh Government
•Tenant’s rights and responsibilities for Hertsmere Council
•LiveChat conversational practice for LivePerson.

Products and services

eLearning – SkillSet develops bespoke elearning for numerous clients. Learning management systems – SkillSet builds, hosts, supports and maintains a variety of LMSs for many clients. These are mainly Moodle/Totara systems or elasticLearning (our in-house developed, very low cost LMS). Face-to-face and virtual classroom training – SkillSet runs instructor-led classes on behalf of several clients, on a variety of subjects (usually technical/legal) Off-the-shelf courses – SkillSet offers a few OTS packages including GDPR and Freedom of Information Act material.

Industry

Agriculture, horticulture and fisheries, Automotive, Biotechnology and pharmaceuticals, Business and consumer services, Chemicals, Communications, Creative and media, Education and training, Electronics and IT hardware, Financial and professional services, Food and drink, Healthcare and medical, Legal services, Marine, Mechanical electrical and process engineering, Oil and gas, Power, Railways, Retail and luxury, Software and computer services, Water

Regional

North East, North West, Northern Ireland, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, South West, Scotland, Wales

International

Albania, Algeria, Angola, Australia, Austria, Azerbaijan, Bahrain, Barbados, Belgium, Brazil, Canada, China, Croatia, Cyprus, Czechia, Denmark, Egypt, Finland, France, Germany, Greece, Hungary, India, Iraq, Ireland, Israel, Italy, Kazakhstan, Luxembourg, Malaysia, Mexico, Monaco, Montenegro, Netherlands, New Zealand, North Macedonia, Norway, Oman, Poland, Portugal, Romania, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, Trinidad and Tobago, United Kingdom, United States

Languages

Czech, English, Finnish, French, Greek, Italian