DATACTICS LIMITED
Stuart Harvey (L), CEO of Datactics and Marion Rybnikar (R), Head of Data at Danske Bank UK
Perfecting Data for Regulatory Compliance at Danske Bank
Danske Bank undertook a short Proof of Concept with Datactics’ RegMetrics solution to evaluate its capability in providing greater assurance of compliance with FSCS requirements for accuracy of customer data, and better customer experiences through higher levels of data quality. Following the POC, a contract was signed to put the solution into production.
RegMetrics is a simple add-on to Danske Bank’s systems, running each night against a rule set extracted from the FSCS regulation to deliver actionable insights into the health of its customer data records and enables the Bank to cleanse records that are failing data quality rules. The interface is easy to use and requires no programming knowledge for the business intelligence team, enabling them to manage and maintain the rules themselves. The overall effort is significantly reduced compared with the previous process, and features a greater level of automation through Datactics' workflow management tool.
Company details
- Industry:
- Financial and professional services
"RegMetrics is fast and easy to use, allowing us to properly cleanse and match our data to one single customer view ahead of submission to the FSCS. On top of this, its usability means our SMEs can now develop data quality rules themselves – extending the functionality to multiple regulatory requirements and broader data quality and governance applications – and automatically generate meaningful interactive reports in Tableau, our house reporting tool. It’s the quality and accuracy of these outputs that ensures we can save time, improve our data and enhance the efficiency of our processes. “Through our partnership with Datactics, we are maintaining best practice, and improving our data records to aid customer care and retention.”Marion Rybnikar Head of Data Danske Bank UK