HYDRAULICS ONLINE LTD
“Having good supplier relationships is crucial to keep our fleet moving,” our customer continues.
Marine and Subsea Hydraulics
One of their ship superintendents, remembers: “We had a pressing need to replace a part on some legacy equipment for which it had become difficult to source spares. Our regular supplier at the time couldn’t supply the part.”
A quick internet search led to Hydraulics Online. “I called Hydraulics Online because at that stage I had nothing to lose... within two hours the team came back to me to say ‘yes, we can source that’. It was an absolute revelation.”
“Based on a minimal part description and some photos, they had managed to source a suitable part – and at a keen, competitive price.”
“Having good supplier relationships is crucial to keep our fleet moving,” our customer continues.
“Every year a ship is aged, spares become more difficult to obtain. Knowing we have suppliers we can count on to deliver what we need is really important to us.
“They stand out amongst the others because they offer such efficient service. I know I can ring up the people I need to speak with direct."
Company details
- Industry:
- Marine
“Every year a ship is aged, spares become more difficult to obtain. Knowing we have suppliers we can count on to deliver what we need is really important to us. “Hydraulics Online’s speed of response and turnaround times are great; when you need spares in a hurry, that’s brilliant. It means I don’t have to keep chasing people to get an answer.”Ship Superintendent