This section isCase study
Customer Success Story: UK Government Department
This large Government Department is reducing internal service desk costs and improving employee productivity.
When the contract to provide the department’s internal IT service desk was up for renewal, a new requirement of reducing costs by 30% while maintaining the same level of service was identified. The current provider determined that adding a self-service virtual agent was the best way to meet this goal. After an in-depth evaluation process, they selected Creative Virtual’s V-Person as the best virtual agent technology.
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https://www.creativevirtual.com
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Software and computer services