BUILDING BUSINESS CONTINUITY AND EMERGENCY PLANNING

We have delivered an enabling, adaptive platform. The project spans 9 regional directorates, 94 departments, 116 critical processes, 23 sites and 200+ system users. We have provided each department with its own plan, each region with a detailed impact analysis and regional emergency and continuity plan, each key role with a definitive role card, and we have integrated all this with ABP’s pre-existing crisis communications plan to create a seamless whole. This means we can respond with a high level of certainty to any major incident anywhere across the Group.

ABP now has a clear and well-developed incident response structure in place – with strategic, tactical and operational teams, all of which are now more fully attuned to their business continuity roles and responsibilities.

Though this is an evolving process, Martin feels that ABP is now “absolutely, without a doubt” more resilient and better equipped to cope with almost any disaster or incident, at any of its locations.