This section isCase study
Success Story: Materials Handling Equipment Manufacturer
Our customer has since sold thousands of the units in the UK and Europe.
A materials handling service solution provider, with an extensive hire fleet and technical field service team, needed to comply with ever-changing regulations and improve lead times for customers.
Technical Director, Chris, was assisting forklift truck dealers comply with new EU and UK legislation before the manufacturing plants could implement design and production changes. He required a solution to retrofit a hydraulic consent system to forklift truck attachments. with, what was at the time, new EU legislation.
Within 2 weeks, Hydraulics Online gave Chris his solution.
He says: “Hydraulics Online are very good at quickly understanding the problem and coming back with a solution design – including the products. This is testament to their vast technical knowledge. Technical support is crucial for us and the technical and customer support Hydraulics Online offers is fantastic. Their knowledge and independence put them ahead of everyone else.”