Philippines - SV18-11-091COR - PROCUREMENT OF SHAREPOINT (120 SUPPORT MAN DAYS) SERVICE LEVEL AGREEMENT

Description

REQUEST FOR QUOTATION Date : November 14, 2018 Project Title : PROCUREMENT OF SHAREPOINT (120 SUPPORT MAN DAYS) SERVICE LEVEL AGREEMENT ITB No. : SV18-11-091COR Approved Budget for the Contract (ABC) : Nine Hundred Eighty Thousand Pesos (PhP980,000.00), VAT-Exclusive, Zero-Rated Transaction Deadline for the Submission and Receipt of Quotation(s)/ Proposal(s) : November 20, 2018, Tuesday, 2:00 p.m. (Sealed Quotation) Opening and Examination of Quotation(s) / Proposal(s) : November 20, 2018, Tuesday, 2:00 p.m.. onwards Please address and submit the envelope containing the accomplished RFQ form and required documents to the Bids and Awards Committee (BAC) 2, through the Procurement Department (PD), located at 8th Floor, PAGCOR Annex, Carmen Building, U.N. Avenue cor. Ma. Orosa St., Ermita, Manila The envelope shall bear the following information in capital letters: 1. Title and reference number of the project; and 2. Name, address and contact details (telephone/cellphone numbers and/or e-mail address) of the Bidder. Note: Quotation(s)/Proposal(s) submitted after the deadline shall be rejected. Sir / Madam: In accordance with the Technical Specifications/Scope of Work and General Conditions for the project stated herewith, kindly fill up and submit your lowest price quotation. For any inquiries or clarifications, please contact the Procurement Department at telephone numbers 623-0496 or 521-0019 and look for Mr. Marlo Gonzales. Thank you. RODERICK R. CONSOLACION CHAIRPERSON BIDS AND AWARDS COMMITTEE (BAC) 2 Dear Mr. Consolacion: In accordance with your request, following is our quotation for your requirement: TECHNICAL SPECIFICATIONS Technical Description (please indicate brand and model in the space provided below) Quantity/ UOM Offered Technical Proposal Please fill up with either: “Comply” or “Not Comply” The Contractor/Service Provider shall provide one hundred twenty (120) man days or nine hundred sixty (960) hours/year of Sharepoint/SQL Server related support that includes the following: 1. Technical Support (email, phone, on-site, remote) related to installation, configuration, administration and management of the Sharepoint Portal inclusive of health checks, installation of upgrades and patches, deployment of licenses, migration, etc.; 2. Issue mitigation; 3. For problems/issues encountered, response time should be within three (3) hours from receipt of service call or email. If the incident cannot be solved by phone or email, PAGCOR has the right to request for an on-site visit. Note that a recommendation is required should an incident remain open for one (1) week and an incident is considered close only upon confirmation of PAGCOR’s IT Department; 4. Programming support and consultation for completed applications lodged in the PAGCOR Portal; 5. In excess of the one hundred twenty (120) man days or nine hundred sixty (960) man hours of technical support pertinent to Sharepoint and SQL Server related issues, service may now be billable to PAGCOR. 1 LOT Additional Requirements: The Bidder should be considered a Microsoft Partner with Microsoft competency not below “Silver Collaboration” and “Gold Cloud Productivity” categories The Bidder should have at least three (3) years experience in supporting SharePoint Environment on Casinos/Government The Bidder should have at least three (3) years experience in deploying SharePoint To guarantee the faithful performance of the winning bidder’s obligations, it shall post a Performance Security prior to the issuance of Purchase Order, in accordance with any of the following schedule: Form of Security Amount in Percentage of Total Contract Price Cash or cashier’s/manager’s check issued by a Universal or Commercial Bank; Five Percent (5%) Bank draft/guarantee or irrevocable letter of credit issued by a Universal or Commercial Bank. Provided, however, that it shall be confirmed or authenticated by a Universal or Commercial Bank, if issued by a foreign bank; or Surety Bond callable upon demand issued by a surety or insurance company duly certified by the Insurance Commission as authorize to issue such security specific for the contract awarded Thirty Percent (30%) Delivery Site: IT Department, 10th Floor, IMET BPO, Roxas Blvd. cor Road 2, Metropolitan Park, Pasay City Commencement Period: Thirty (30) Calendar Days upon receipt of Notice to Proceed FINANCIAL QUOTATION Quantity Description Total Cost VAT Exclusive, Zero Rated Transaction (Please state amount in words and in figures) 1 LOT PROCUREMENT OF SHAREPOINT (120 SUPPORT MAN DAYS) SERVICE LEVEL AGREEMENT PHP____________ (Amount in figures) _____________________________ _____________________________ (Amount in words) VALIDITY OF OFFER: Ninety (90) calendar days from the date of Opening and Examination of Quotations Additional Requirements: Upon submission of the quotation, kindly include the following documents for compliance within 3-calendar days from the determination of the bidder having the Lowest / Single Calculated Quotation: 1. Valid Mayor’s Permit issued by the city or municipality where the principal place of business of the bidder is located; 2. Philippine Government Electronic Procurement System (PhilGEPS) Registration Number or a valid PhilGEPS Registration Certificate; Philippine Government Electronic Procurement System (PhilGEPS) Registration Number: ___________________________; and 3. Omnibus Sworn Statement using the form prescribed in Annex A hereof. The Omnibus Sworn Statement shall be supported by an attached document showing proof of authorization, e.g., duly notarized Secretary’s Certificate issued by the corporation or the members of the joint venture or a Special Power of Attorney (SPA) in case of sole proprietorships for situations where the signatory is not the sole proprietor/owner. 4. Latest Income or Business Tax Returns filed and paid through the BIR Electronic Filing and Payment System (EFPS). In accordance with Executive Order (E.O.) No. 398, Revenue Regulation (R.R.) No. 03-2005 and Revenue Memorandum Circular (RMC) 16 – 2005, the above-mentioned tax returns shall refer to the following: a. Latest Income Tax Return (ITR) shall be the ITR for the preceding year, whether calendar or fiscal, and b. Latest Business Tax Returns shall refer to the Value Added Tax (VAT) or Percentage Tax filed and paid covering the previous six (6) months before the date of Submission, Receipt, Opening & Preliminary Examination of Quotations. NOTES: 1. Bidders shall submit their quotations through their duly authorized representatives using this form only. This form must be completed without any alterations to their format and no substitute form shall be accepted. All blank spaces shall be filled in with the correct and accurate information as required. 2. Quotation(s)/Proposal(s) submitted exceeding the Approved Budget for the Contract shall be rejected. 3. The prices quoted are to be paid in Philippine Currency. 4. All prices quoted are INCLUSIVE of all applicable duties, government permits, fees, and other charges relative to the acquisition and delivery of items to PAGCOR, but VAT-Exclusive, Zero-Rated Transaction. 5. For the purpose of standardization of quotations/proposals, this RFQ Form will prevail over all kinds and forms of quotation. In case of price discrepancy over the amounts in words and in figures, the amount in words will prevail. 6. Any interlineations, erasures or overwriting shall be valid only if they are signed or initiated by you or any of your duly authorized representative/s. 7. PAGCOR shall have the right to inspect and/or to test the goods to confirm their conformity to the technical specifications. 8. Award of contract shall be made in favor of the supplier or contractor having the Single or Lowest Calculated Responsive Quotation (for goods and infrastructure projects) or a consultant with the Single or Highest Rated Responsive Proposal, which complies with the minimum technical specifications and other terms and conditions stated herein. 9. The supplier agrees to pay a penalty of one-tenth of one percent (1/10 of 1%) of the corresponding contract price for each day of delay, including non-working days (i.e. Saturday and Sunday), legal holidays or special non-working holidays. PAGCOR shall rescind the contract once the cumulative amount of liquidated damages reaches ten percent (10%) of the amount of the contract, without prejudice to other courses of action and remedies open to it. 10. Other terms and conditions are stipulated in the attached Purchase Contract. BIDDER’S COMMITMENT: We hereby agree and bind ourselves to the terms and conditions herein specified, to the manner of procurement and evaluation set up by the BAC, to the provisions of the attached Annex A (Terms and Conditions) of the Purchase Order and to the rules and regulations of the Government and PAGCOR. We understand that PAGCOR is not bound to accept the lowest or any quotation it may receive. Very truly yours,

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Signature over Printed Name / Date

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Position

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Company Represented

TIN: ________________________
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Address ___________________________

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Tel. No. / Fax No.

Opportunity closing date

20 November 2018

Value of contract

to be confirmed