Germany - Service Desk

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Provided by Open Opps
Opportunity closing date
23 February 2024
Opportunity publication date
23 January 2024
Value of contract
to be confirmed
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Currently, gkv informatik GbR (hereinafter referred to as gkvi) provides services in the form of User Help Desk, Major Incident Coordinator, Field Service and provision of technical workplace equipment for the client. The provision of services by gkvi for the client ends at the latest when the client leaves gkvi at the end of December 31, 2024. As a result of the withdrawal from gkvi on the aforementioned date, it is necessary to commission new service providers (hereinafter also referred to as "contractors") for the aforementioned services.

The tender is divided into two lots:

- Lot 1: "User Help Desk (UHD) and Major Incident Coordinator (MIC)"
- Lot 2: "Technical workstation equipment and field service"

Opportunity closing date
23 February 2024
Value of contract
to be confirmed

About the buyer

BARMER Beschaffung und Vergabe GERMANY

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