Poland - Sale of travel tickets and tour packages

Description

The subject of the contract is the operation of the 1st Transport Aviation Base (hereinafter referred to as 1.BLTr.) and financially supplied units for the reservation and purchase of air, rail and ferry tickets on foreign routes.As part of the performance of the contract, the Contractor:- Offers a variety of routes at the best price (the cheapest possible fares and rates of carriers), the route, the best travel time and available promotions, - Reserves air, rail and ferry tickets (with the lowest price, convenient connections and the shortest possible travel time),- After accepting the proposal by the appointed representative of the Ordering Party, the Contractor issues tickets and delivers them to the seat of the General Command of Armed Forces in Warsaw at ul. Żwirki i Wigury 103 (pass office),- The Contractor shall issue invoices and deliver them to the headquarters of the General Command of the Armed Forces in Warsaw at 103 Żwirki i Wigury Street (pass office) and send copies of invoices to 1. BLTr. by fax: +48 261821373 or by e-mail to the following address: 1bltr.2901@ron.mil.pl- The payment period for properly issued invoices is 30 days from the date of receipt - it provides the possibility of free return and exchange of tickets before departure.The Contractor shall provide the following services under the contract:- Reserves air, train and ferry tickets, - Provides tariff information, - Reserves tickets with the names of travellers, in accordance with the terms of the fare applied, - Designates a contact person for the Ordering Party on public holidays and public holidays,- Assigns a special telephone line for the customer to contact him 24 hours a day, - Mediates in obtaining visas if necessary, - Mediates in the service of car rental abroad if necessary, - Checks passengers, - Enables the use of the Help Desk, - Prepares weekly reports with a list of expenses incurred in the form:No, Traveler's name, Ticket number, Route, Trip period, Ticket price.- Negotiates special rates and tripartite contracts in order to obtain discounts for the Ordering Party, - Compares ticket prices in at least three booking systems, - Sets profiles for the Ordering Party's passengers, - Provides a travel supervisor service to minimize the risk of events, - Provides reimbursement of costs from unused sections, - The Ordering Party requires that the offer includes access to booking systems (within the offered remuneration) to check ticket prices, information on availability, making independent reservations and issuing tickets and their exchange, as well as monitoring the Ordering Party's travel (self booking tool). The subject of the order is the operation of the 1st Transport Aviation Database (hereinafter referred to as 1.BLTr.) and units which are in financial supplyThe scope of booking and purchase of air, railway and ferry tickets for representatives of Military Sports Teams together with sports equipment.As part of the performance of the contract, the contractor shall: - Offer various connection options, taking into account the best price (the lowest possible fares and rates of carriers), route, best travel time and available promotions; - Book air, ferry and train tickets (taking into account the lowest price, convenient connections and the shortest possible travel time); - Provide transport of sports equipment, taking into account the most convenient connection and logistic solutions for equipment that exceeds the standard dimensions of luggage, submitting transport options to the Contracting Authority in advance for approval. Example sports equipment together with dimensions can be found in Appendix 1a to the Description of the subject of the contract (available on the Contracting Authority's website),- He will present at least three variants of connections, from which the Contracting Authority will choose the most advantageous connection and will then express in writing or electronically an instruction obliging the Contractor to book a given connection, purchase a ticket and issue an invoice for the Contracting Authority,- After acceptance of the proposal by a designated representative of the Contracting Authority, he will issue tickets and deliver them to the seat of the General Command of Armed Forces in Warsaw at ul. Żwirki i Wigury 103 (pass office), - the Contractor issues invoices to the headquarters of DG RSZ Warszawa at 103 Żwirki i Wigury Street (pass office) and sends copies of invoices to 1 Transport Aviation Base by fax +48 261821373 or by e-mail to 1bltr.2901.@ron.mil.pl;- The payment deadline for properly issued invoices is 30 days from the date of receipt of a correctly issued invoice - It will ensure free return and exchange of tickets before departure; the Contractor shall provide the following services under the contract: Reserves air tickets; train ferry tickets; - Provides tariff information; - Reserves tickets with the names of persons travelling under the terms of the fare applied; - Designates a contact person for the customer on weekdays; - Designates a contact person for the customer on public holidays; - Designates a contact person for the customer on public holidays;- Assigns a special telephone line for the customer to contact him 24 hours a day, - Intermediate in obtaining visas if necessary; - Logistic assistance in transporting sports equipment; - Intermediate in the service of car rental abroad if necessary; - Checks passengers, - Enables the use of the Help Desk, - Prepares weekly reports with a list of expenses incurred in the form:No, Traveler's name, Ticket number, Route, Trip period, Ticket price.- Negotiates special rates and tripartite contracts in order to obtain discounts for the Ordering Party, - Compares ticket prices in at least three booking systems, - Sets profiles for the Ordering Party's passengers, - Provides a travel supervisor service to minimize the risk of events, - Provides reimbursement of costs from unused sections, - The Ordering Party requires that the offer includes access to booking systems (within the offered remuneration) allowing for checking ticket prices, information on availability, making reservations and issuing and exchanging tickets, as well as monitoring all travel by the Ordering Party (self booking tool);

Opportunity closing date

18 March 2019

Value of contract

to be confirmed