New Zealand - Nelson City Council - Nelson Residents Survey 2020-2021 - RFP - Nov2019

Description

Nelson City Council has commissioned annual resident surveys since 1997.
Reports for recent years can be found on Council’s website.
The surveys are conducted over a three year cycle, with a full resident survey every third year covering all Council activities, and shorter surveys in the intervening years which gather data on Long Term Plan performance measures.
The 2020 survey will be a longer survey and will comprise a phone survey with the characteristics listed in the Requirements.
The 2021 survey is expected to be a shorter survey and will comprise a phone survey with the characteristics listed in the Requirements.
The objectives of Nelson Residents’ Survey for 2020 and 2021 are:
(a) Provide statistically representative results on residents’ satisfaction with Council’s performance and residents’ preferences, priorities, and behaviours
(b) Identify opportunities for improving satisfaction and performance
(c) Measure trends and changes over time
(d) Provide analysis and interpretation of the results in a clear, easy to digest format

Opportunity closing date

09 December 2019

Value of contract

to be confirmed