Germany - ECB - Provision of Quantitative and Qualitative Research

Description

The European Central Bank is seeking through this open procedure suppliers for the provision of qualitative and quantitative survey research and intends to award two framework agreements (the ‘Contracts’) to the suppliers offering the best value for money, provided that a sufficient number of suppliers meet the selection and award criteria.The ECB may conduct procurements on its own behalf and for the benefit of institutions entitled to participate in the activities of the Eurosystem Procurement Coordination Office.The ECB and the Participating EPCO Members continuously strive to have a better understanding of public attitudes towards payment habits and preferences, perception and awareness about euro banknotes, knowledge about the institution itself and about news consumption habits through research that draws from opinion polls among the general public, merchants, cash handlers or other specific target groups.
The data collected via different polls and opinion surveys is instrumental to help shape communications policies and strategic decisions that can contribute to improving the efficiency and resilience of the cash cycle and the payment system as a whole. Surveys may be required before starting designing the next generation of euro banknotes. A comprehensive assessment of the preferences and needs of the general public and cash handlers or public consultations may be sought in order to define possible design elements, security features and issuance modalities. Surveys may also be used, when applicable, to measure the impact of communications campaigns on the occasion of euro changeovers in countries deciding to adopt the euro or to assess the impact of possible counterfeiting attacks.The successful tenderer(s) shall conduct two types of surveys:(i) general public surveys to be conducted in three formats;(a) standard general public surveys;(b) target group surveys, such as among cash handlers, teachers, special interest groups, etc.; and(c) payment diary surveys (only applicable for quantitative surveys);(ii) company surveys.The two types of surveys shall mainly be conducted in all euro area countries. However, surveys may also be held in only one or a few selected euro area countries, EU countries and/or non-EU countries.The ECB may conduct procurements on its own behalf and for the benefit of institutions entitled to participate in the activities of the Eurosystem Procurement Coordination Office (EPCO), such as the national central banks (NCBs) of the European System of Central Banks (ESCB) and National Competent Authorities (NCAs) of the Member States of the European Union participating in the Single Supervisory Mechanism (SSM), which are or may become members of EPCO, in accordance with Decision ECB/2008/17. The current EPCO members are available at the following link: http://www.epco.lu/links.php.Institutions other than central banks may also participate in EPCO’s activities, such as national authorities of Member States, EU agencies and bodies or international organizations, upon invitation by the Governing Council of the ECB. In addition, in-house printing works (PWs), as part of the relevant NCBs (according to Decision ECB/2008/17 as amended by Decision ECB/2020/27), may directly participate in EPCO joint tender procedures for procurement of goods and services necessary for the performance by those in-house printing works of Eurosystem tasks. For the purpose of this tender procedure and of this document all the entities participating in EPCO’s activities are called Participating EPCO members (PEMs).Under this open procedure, the ECB is the leading central bank carrying out the joint tender procedure for its own account and for the benefit of the national central banks (NCBs) of the ESCB (including their in-house printing works) and the NCAs (altogether PEMs), which are entitled to participate in this joint tender procedure. All these entities may directly order Deliverables under the contract(s) by entering into individual bilateral specific agreements (‘Orders’) with the successful tenderer(s).

Opportunity closing date

31 August 2020

Value of contract

£5m-50m