Chile - Data Center Services

Description

Objectives, products and services
The mission of the Technical Cooperation Service, Sercotec, is to be the productive development agency specialized in supporting micro and small enterprises and entrepreneurship in Chile.
specialized in supporting micro and small enterprises and entrepreneurship in Chile, whose expert action,
coordinated with public and private actors in the territories, to enhance productive ecosystems,
promoting their sustainable and inclusive economic development and greater welfare for people.
Since 2009, Sercotec has been managing its Human Resources and Finances using SAP ERP
software through an on premise installation. Currently, Sercotec has a set of services distributed on VMW virtual machines.
distributed on VMWare virtual machines, which can be made available to the vendor to facilitate the transition of services.
facilitate the transition of services. In addition, Sercotec outsources SAP Hosting services and
Basis Administration, coordinated by a designated contact within the organization.
The details of Sercotec's platform specifications are detailed in Annex 8:
Current System Information.
In relation to the present bidding, Sercotec has a data transmission network based on an
MPLS NETWORK. This network is connected to the Internet through a 1GB 1:1 primary link, backed up by a 100MB 1:1 secondary link from the Internet.
100MB 1:1 secondary link from the data center to the backbone located at the central offices. In addition, this network has an outgoing link from the data center to the backbone located at headquarters,
In addition, this network has an outgoing link to the Internet with a speed of 300MB 1:1, covering both domestic and international traffic.
and international traffic.

Opportunity closing date

30 April 2024

Value of contract

to be confirmed