Germany - Communication and multimedia software package
For more information and to make a bid you will need to go to the third party website.
Details
Provided by
- Opportunity closing date
- 02 May 2019
- Opportunity publication date
- 05 April 2019
- Category
- 48500000
- Value of contract
- £1m-5m
- Your guide to exporting
Description
SBK plans to introduce a new multi-channel communication platform to optimise customer and service communication. This will replace the existing TC solution and the associated contact center solution with ACD. The new communication platform will support both synchronous and asynchronous communication channels. However, the primary focus in this project is on the synchronous channels, as a central and cross-channel control for these is still missing.The present tender "Communication platform - OneSBKcom" concerns the above-mentioned introduction of a multi-channel communication platform.For detailed information on the subject of the tender, see Annex "Object of award" in the area of participation documents/award conditions, forms.
- Opportunity closing date
- 02 May 2019
- Value of contract
- £1m-5m
About the buyer
- Address
- SBK Siemens-Betriebskrankenkasse Heimeranstr. 31 München 80339 Germany
- Contact
- vergabemanagement@sbk.org
The deadline to apply for this opportunity has passed.
Visit the
opportunities page
to find another.