Kaola

Website:
http://www.kaola.com
Markets:
China
Registered users:
30 million
Commision:
2 - 10%
Membership fee:
USD 1,000 annually
Special terms

We’re working hard to get a deal in place.

Apply now

About this marketplace

Kaola.com is a cross-border platform selling ‘western’ brands. It lets sellers showcase their products across many online forums, portals and marketing channels. Kaola offers 3 business models: wholesale buying, an online marketplace or integration with a seller’s own website. 

Product positioning
EconomyAvailable
Mid-RangeAvailable
PremiumAvailable
LuxuryAvailable
Ways to sell
SellerAvailable
WholesaleAvailable

Who else sells here?

Britax, Comvita, Devondale, JoJo Maman Bébé

E-commerce adviser tip

You can set up your own store/page on Koala but it is advisable to set aside about 20% of projected turnover for a targeted marketing campaign. To run the store successfully you will need the services of a third party to handle translations, customer service, returns and imagery.

Before entering the Chinese Market, it is highly recommended you register your trademark with the Chinese Trademark Office.

UK businesses wishing to apply, need to be either the brand owner or authorised to sell the brand.

About the customers

The main products demanded by Kaola shoppers are baby formula and baby products, packaged foods and nutrition products, cosmetics, household and personal care products, apparel and accessories and small consumer electronic products. 

Customer support
EmailAvailable
Help CentreAvailable
Social MediaAvailable
TelephoneAvailable
TutorialsAvailable
WebchatAvailable

Open times

24 hours a day, 7 days a week. Also through an app

About fulfilment and delivery

Logistics support
Fulfilled by marketplaceAvailable
Fulfilled by sellerAvailable

Parcel tracking required by the marketplace

Yes

How you can join

Organise translation
To negotiate with the marketplaceNot available
To apply to joinNot available
For product contentAvailable
For seller supportAvailable
Upload product details via
APIAvailable
Content Management SystemNot available
Spreadsheet/CSVAvailable
Set up
A local bank accountNot available
A local companyNot available
A local address to handle returnsAvailable
Agree to
Product exclusivity terms Not available

How you'll get paid

Payments terms
30 days
Currency
GBP, USD

How they'll help you

Marketing and merchandising

If brands offer exclusivity, Kaola will help with marketing. Brand awareness is essential for success in China, so non-exclusive brands will need to set aside a budget for marketing and brand building.

Seller support
EmailAvailable
Help CentreAvailable
Social MediaAvailable
TelephoneAvailable
TutorialsAvailable
WebchatNot available

Open times

24 hours a day, 7 days a week. Also through an app

Navigate to full profile of Kaola
Special terms

We’re working hard to get a deal in place.

Apply now