- Registered users:
- 30 million
- Commission:
- 2 - 10%
- Membership fee:
- USD 1,000 annually
About this marketplace
Kaola.com is a cross-border platform selling ‘western’ brands. It lets sellers showcase their products across many online forums, portals and marketing channels. Kaola offers 3 business models: wholesale buying, an online marketplace or integration with a seller’s own website.
- Product positioning
- EconomyAvailable
- Mid-RangeAvailable
- PremiumAvailable
- LuxuryAvailable
- Ways to sell
- SellerAvailable
- WholesaleAvailable
Who else sells here?
Britax, Comvita, Devondale, JoJo Maman Bébé
E-commerce adviser tip
You can set up your own store/page on Koala but it is advisable to set aside about 20% of projected turnover for a targeted marketing campaign. To run the store successfully you will need the services of a third party to handle translations, customer service, returns and imagery.
Before entering the Chinese Market, it is highly recommended you register your trademark with the Chinese Trademark Office.
UK businesses wishing to apply, need to be either the brand owner or authorised to sell the brand.
About the customers
The main products demanded by Kaola shoppers are baby formula and baby products, packaged foods and nutrition products, cosmetics, household and personal care products, apparel and accessories and small consumer electronic products.
- Customer support
- EmailAvailable
- Help CentreAvailable
- Social MediaAvailable
- TelephoneAvailable
- TutorialsAvailable
- WebchatAvailable
Open times
24 hours a day, 7 days a week. Also through an app
About fulfilment and delivery
- Logistics support
- Fulfilled by marketplaceAvailable
- Fulfilled by sellerAvailable
Parcel tracking required by the marketplace
Yes
How you can join
- Organise translation
- To negotiate with the marketplaceNot available
- To apply to joinNot available
- For product contentAvailable
- For seller supportAvailable
- Upload product details via
- APIAvailable
- Content Management SystemNot available
- Spreadsheet/CSVAvailable
- Set up
- A local bank accountNot available
- A local companyNot available
- A local address to handle returnsAvailable
- Agree to
- Product exclusivity terms Not available
How you'll get paid
- Payments terms
- 30 days
- Currency
- GBP, USD
How they'll help you
Marketing and merchandising
If brands offer exclusivity, Kaola will help with marketing. Brand awareness is essential for success in China, so non-exclusive brands will need to set aside a budget for marketing and brand building.
- Seller support
- EmailAvailable
- Help CentreAvailable
- Social MediaAvailable
- TelephoneAvailable
- TutorialsAvailable
- WebchatNot available
Open times
24 hours a day, 7 days a week. Also through an app
