- Registered users:
- 29 million
- Commission:
- 6.5 - 16%
- Membership fee:
- EUR 39.99 monthly
First 4 months subscription free.
Apply nowAbout this marketplace
Fnac is the leading French retailer for high tech and media products.They have over 29 million customers and 7 million affiliates. As well as Fnac.com, they have 720 shops worldwide. Fnac.com is the 3rd most visited marketplace in France, and 6th in Europe.
- Product positioning
- EconomyNot available
- Mid-RangeAvailable
- PremiumAvailable
- LuxuryNot available
- Ways to sell
- SellerAvailable
- WholesaleNot available
Who else sells here?
Apple, Bose, GoPro, Lenovo, Nintendo, Samsung, Skullcandy, Sony
E-commerce adviser tip
Service and customer satisfaction are a key differentiator for Fnac. Sellers must be able to provide after-sales support in French, and reply within 24 hours to customer enquiries. Fnac are keen to onboard premium and well-known UK brands. All sellers will benefit from the help of an account manager, and free promotional activity including newsletters and onsite banner ads.
UK businesses wishing to apply need to be the brand owner or authorised to sell the brand.
About the customers
With over 29 million customers, Fnac has a broad reach in the French market. Customers include the young urban audience looking for the latest tech products (smartphones, computers etc), as well as families with higher purchasing power. This spectrum of buyers allows the marketplace to successfully offer a range of products from entry level to premium. Male and female customers are almost equally represented, and have a higher than average disposable income. 25% of customers are aged between 35-49 years old.
- Customer support
- EmailAvailable
- Help CentreNot available
- Social MediaNot available
- TelephoneAvailable
- TutorialsNot available
- WebchatNot available
Open times
24 hours, 7 days a week
About fulfilment and delivery
- Logistics support
- Fulfilled by marketplaceNot available
- Fulfilled by sellerAvailable
Parcel tracking required by the marketplace
Yes
How you can join
- Organise translation
- To negotiate with the marketplaceNot available
- To apply to joinNot available
- For product contentAvailable
- For seller supportNot available
- Upload product details via
- APIAvailable
- Content Management SystemNot available
- Spreadsheet/CSVAvailable
- Set up
- A local bank accountNot available
- A local companyNot available
- A local address to handle returnsNot available
- Agree to
- Product exclusivity terms Not available
How you'll get paid
- Payments terms
- 5 days
- Currency
- EUR
How they'll help you
Marketing and merchandising
A dedicated Fnac Key Account Manager will help you grow your business on the marketplace. This is included in the all-inclusive commission model. You will gain visibility through Fnac's marketing activities, including newsletters, banner ads, and sales promotions (e.g. Black Friday). Sellers can also benefit from Fnac's social media communication and their editorial team can do product reviews and write articles to promote your top-selling products.
- Seller support
- EmailAvailable
- Help CentreNot available
- Social MediaNot available
- TelephoneAvailable
- TutorialsNot available
- WebchatNot available
Open times
9:30am to 6:30pm (GMT+1), Monday - Friday
First 4 months subscription free.
Apply now