PULSE BUSINESS SOFTWARE LIMITED
In-Home Appliance Repair with Sertronics Commercial
The contact centre co-ordinates the national team of engineers, and use Pulse's route optimisation to ensure that Engineers' time is spent on the job, not on the road. The Engineers update their jobs using their hand-held tablets, They also order spare parts, and manage their van stock. Jobs are invoiced daily.
Company details
- Industry:
- Household goods, furniture and furnishings
Pulse has helped our business unify our office team, field engineers and stock control, and automate our processes, so that we can focus on growthDavid Michael Ince Managing Director Sertronics Commercial