PULSE BUSINESS SOFTWARE LIMITED

Route optimisation integrated with Google Maps

In-Home Appliance Repair with Sertronics Commercial

The contact centre co-ordinates the national team of engineers, and use Pulse's route optimisation to ensure that Engineers' time is spent on the job, not on the road. The Engineers update their jobs using their hand-held tablets, They also order spare parts, and manage their van stock. Jobs are invoiced daily.

Pulse forms an essential part of the Engineers' toolkit

Company details

Industry:
Household goods, furniture and furnishings
Pulse has helped our business unify our office team, field engineers and stock control, and automate our processes, so that we can focus on growth
David Michael Ince Managing Director Sertronics Commercial