This case study has been anonymised at the client's request.

Harmonisation HR Communications

The Fifth Business’ experienced communications consultants provided the Harmonisation team with support in activities including; leadership engagement, stakeholder analysis, information gathering and a range of communications. Throughout the lifespan of the project, The Fifth Business also provided design support to produce and deliver a series of Harmonisation booklets. The project was extremely successful, with 95% of employees voluntarily enrolling in the HR programme. Central to the success of the project, was a robust communication plan which used multi-channel delivery methods interwoven with formal structures to ensure robust feedback such as dedicated portals and mailboxes.

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