Germany - office help

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Details

Provided by Open Opps
Opportunity closing date
25 August 2019
Opportunity publication date
31 July 2019
Category
79500000: Office-support services
Value of contract
£5m-50m
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Description

Support in customer/billing services as energy supplier (written customer service and system-induced work orders) and telephony as energy supplier, distribution network operator and metering point operator. The combination of telephony and written customer service as well as system-induced clarification cases is intended to enable the service provider to optimize its deployment planning. Support services in the IT system of the energy supplier in special topics and in customer/billing service (complex topics in written customer service and system-induced work orders). Support in customer/billing service as a distribution network operator in written customer service and in system-induced work orders in simple and complex topics. Support in customer/billing service as measuring point operator in written customer service and in system-induced work orders in simple and complex topics.

Opportunity closing date
25 August 2019
Value of contract
£5m-50m

About the buyer

Address
RheinEnergie AG Parkgürtel 24 Köln 50823 Germany
Contact
s.kuenster@rheinenergie.com

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