Canada - Lift Equipment Maintenance and Repair Services (1000346514)

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Provided by Open Opps
Opportunity closing date
15 January 2020
Opportunity publication date
13 November 2019
Value of contract
to be confirmed
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The Canada Revenue Agency (CRA) requires a Contractor to provide the following on-site services for the fleet of CRA-owned lift-trucks and pallet jacks located at CRA sites across Canada :
Scheduled services:

Annual maintenance services – powered lift-trucks
Semi-annual maintenance services – powered lift-trucks
Battery and charger maintenance and inspection services

As and when requested services:

Repair services
Manual pallet jack maintenance services
Replacement of parts
Powered lift truck operator training
Battery recycling and disposal

Additional Services

Initial fleet assessment

The CRA is made up of five Regions: Atlantic, Ontario, Pacific, Prairie and Quebec. The CRA currently has 87 lift-trucks and pallets jacks deployed at CRA offices and warehouses located in these five Regions. The current fleet has been regularly serviced and maintained as per manufacturer’s schedule to meet all safety standards. The lift-trucks are categorized into the following types: Sit-down Counterbalance, Stand-up Counterbalance, Reach Fork Truck and Pallet Trucks. The current list of lift trucks and pallet jacks and their locations is detailed in Annex A-1: CRA SITES LIFT-TRUCK AND PALLET TRUCK COUNT.
Bidders may submit a proposal for one (1) or more Region. However, should a bidder submit a proposal for more than one Region, the proposed prices and rates must be the same for all Regions. Each Region will be evaluated separately and prices and rates submitted will be evaluated to determine the Bid Evaluation Price. The Bidder with the highest ranked responsive bid in each Region and meeting all mandatory requirements will be recommended for award of a contract for that Region. The CRA reserves the right to award one contract for those regions that a bidder is successful in.
The CRA will include a minimum spend commitment in the contract of $50,000.00 Canadian or a total of $10,000.00 x the number of Regions a contract is awarded for over the entire period of the resulting contract, including any exercised option periods. 
Any resulting contract will be for a period of two (2) years and include three (3) options to extend the period of the contract by one (1) year each, along with the option to add, remove or modify services where the need may arise due to a shift in legislation, policy or program requirements.
Historical Spend
The CRA currently spends approximately $90,000 annually on the above goods and services. This is provided for informational purposes only and should not be construed as a commitment of future business volumes to be experienced in any resulting Contract.
e-Procurement Solution:
I) CRA e-Procurement Solution
The Canada Revenue Agency’s (CRA’s) e-commerce solution for ordering, receiving and reconciling goods and services is an Ariba tool which has been branded internally as “Synergy”. Synergy is being used in this requirement in order to expedite the ordering process under any resulting contract.
The highest-ranked Bidder in each Region must be or must become a member of the Ariba Supplier Network (ASN) prior to Contract award, and maintain membership in the ASN throughout the period of any resulting Contract. All costs associated with this membership shall be borne by the Bidder.
ii) Government of Canada e-Procurement Solution (EPS)
Canada is currently developing an online EPS for faster and more convenient ordering of goods and services. In support of the anticipated transition to this system and how it may impact any resulting contract that is issued under this solicitation, refer to the Model Contract attached, under section 6.3.2 Synergy Modifications or e-Procurement Solution (EPS) Transition To Government of Canada e-Procurement Solution (EPS).
The Government of Canada’s press release provides additional information.
The selection will be based on the highest responsive combined rating of technical merit and price. The ratio will be 40% for the technical merit and 60% for the price. The Bidder with the highest ranked responsive bid in each Region and meeting all the requirements listed above will be recommended for award of a contract for that Region. CRA reserves the right to award one contract for those regions that a bidder is successful in.
All enquiries regarding this Request for Proposal must be directed in WRITING (see email address below) to:
Christina Eryuzlu
Canada Revenue Agency
Administration Directorate
Contracting Division
Tel. Number: (613) 617-4574
Email Address:
Proposal documents and supporting information may be submitted in either English or French.
The CRA reserves the right to negotiate with suppliers on any procurement.
Canada Revenue Agency
Bid Receiving Unit
Ottawa Technology Centre
Receiving Dock
875 Heron Road
Room D-95
Ottawa, ON
K1A 1A2

Opportunity closing date
15 January 2020
Value of contract
to be confirmed

About the buyer

Canada Revenue Agency Canada

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