Jamaica - Customer relationship management system
This is a business opportunity from an overseas buyer. Pitch for the business and explain how your company meets their requirements.
Details
- Opportunity closing date
- 14 July 2021
- Opportunity publication date
- 07 June 2021
- Opportunity type
-
Aid Funded Business and Public Sector
- Industry
- Software & Computer Services, Technology and smart cities
- Enquiries received
- 5
- Value of contract
- to be confirmed
- Your guide to exporting
Description
The customer relationship management system should:
- improve service delivery
- promote transparency
- prompt dispute resolution
- improve communication
- improve customer satisfaction
- generate data for strategic reporting
- enable system integration
- automate processes for faster access to customer information
If successful you will also be required to provide:
- documentation to facilitate training activities for the users like user manuals, systems manuals, training manual, architecture diagrams, data dictionary, process flow and security architecture of the system
- business continuity (24/7 operation) and disaster recovery support
- Opportunity closing date
- 14 July 2021
- Value of contract
- to be confirmed
- The buyer is happy to talk to
- agents, consultants
The deadline to apply for this opportunity has passed.
Visit the
opportunities page
to find another.