France - Application software programming services

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Provided by Open Opps
Opportunity closing date
12 November 2019
Opportunity publication date
26 October 2019
72212000: Programming services of application software
Value of contract
to be confirmed
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RATP currently has several tools (for the metro/RER/tramway network) for entering detailed information to inform passengers of disruptions affecting the Île-de-France transport networks. Traveller information includes both unannounced and planned disruptions; it may also include commercial, event or institutional information. The "Circumstantial Traveller Information" (IVC) project aims to provide RATP's 500 IV informants with heavy networks, a unique tool targeting all RATP distribution media, with new functionalities enabling them to limit the number of entries, simplify the kinematics of production and distribution of circumstantial information, and optimise the management and monitoring of this production. The proposed solution must be developed in accordance with the new software market standards, must be integrated into RATP's urbanisation strategy and must make it possible to facilitate inter-application exchanges. the purpose of this contract is to contract the acquisition of a SaaS mode solution for the capture of circumstantial passenger information (IVC). The framework agreement with a minimum and maximum amount of EUR 6,000,000 concerns the provision of a solution for the capture of circumstantial passenger information.The services included in the scope of the framework agreement are described below:- The services included in the minimum contract amount are:- the implementation of an application service specialized in the production of circumstantial information,- the configuration of functionalities until commissioning,- the development of additional functions,- the evolution of existing functions,- the implementation of interfaces,- the implementation of SaaS environments: 1) production, 2) pre-production, 3) interoperability tests (TIO), 4) VAF, 5) VAT, 6,- implementation of a redundant secure inter-site link,- subscription for 500 users (including 50 simultaneous users) over a 24-month period.The services included in the maximum contract amount are: - the minimum amount services,- the subscription for the 500 users of the minimum (including 50 simultaneous users) over a period of 72 additional months,- additional subscriptions to the application service for a number of 300 additional users,- the installation of additional modules of the application service,- the subscription to additional modules of the application service,- the associated services including:-- training in application service for the project team and users (functional administrators, trainers),-- complementary developments and their associated maintenance,- occasional expertise services to cover architectural and other study needs,- support services to cover levels 1, 2 and 3,- reversibility/transportability.

Opportunity closing date
12 November 2019
Value of contract
to be confirmed

About the buyer

RATP Lac B916 — 54 quai de la Rapée Paris Cedex 12 75599 France

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