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E-commerce advice

Find out if your business is eligible for e-commerce support and advice from our local trade teams and E-commerce Adviser network.

Last updated 13 May 2021

The Department for International Trade (DIT) offers free e-commerce related export support to help UK companies grow their business internationally.

Depending on your circumstances, we can help you turn your domestic online business into an international one, with support from our local trade teams and E-commerce Adviser network.

Our E-commerce Advisers are based across the UK and have experience in exporting both through internationalised websites and marketplaces. They can help you to develop your international e-commerce strategy, access training masterclasses, and where needed help you make the most of the DIT global network to grow your business.

Tailored cross-border e-commerce advice

Our E-commerce Advisers provide tailored guidance and support to businesses, including:

  • International e-commerce strategy development
  • Identifying and accessing international marketplaces
  • Website internationalisation
  • International digital marketing, including organic and paid search, social media and email marketing
  • Data and analytics
  • Logistics and cross-border sales
  • Protecting intellectual property
  • International VAT compliance, legal and regulatory issues, documentation.

Find out if your business is eligible for support

If you are a VAT-registered business and have a product or service to export through online channels, get in touch to find out if you are eligible to receive advice from one of our E-commerce Advisers.